Your questions answered.

What online safety measures can help me keep my Wimdu account safe?

To keep your Wimdu account safe, we recommend that you always:

  • Log out of your user account when you are not using our platform;
  • Create a strong password and change it often;
  • Use a secure network, avoiding public internet connections;
  • Do not click on suspicious links or respond to suspicious emails;
  • Report any emails requesting personal information (Wimdu never asks for personal information via email), suspicious messages, listings and profiles to us at;
  • Carry out all payment transactions and communication with the guest within the Wimdu platform.
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