Your questions answered.

Why can’t I see the exact address of the property?

We display a basic indication of where a property is located, limited to the street name and a map of the surrounding area. We withhold the exact street name and building number in order to protect the privacy of the host.

Once your booking request has been accepted by the host, you will be sent a ‘booking accepted’ email which includes the host’s contact details and the full address of the property. You can also view this information in the ‘My Trips’ section of your User Account.

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