Your questions answered.

How do I process an invoice for my guest?

Wimdu provides you with a simple way to generate an invoice for your guest. Your guest must first request an invoice and fill in their billing details. They can do so by going to the dashboard of their User Account, clicking on ‘My Trips’ and then ‘Booking Details’ followed by ‘Request an Invoice’. You will then receive an email with their billing details which you can use to create your own invoice. Alternatively, you can use our Online Invoice Generator by following the instructions in the email.

If your guest asks you for an invoice directly, please advise them to send a request through our system.

If you have further questions, please contact our Customer Support Team.

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