Your questions answered.

Can I charge a cleaning fee?

You can charge a cleaning fee for your property.

This can be done by going to the ‘My Listings’ section of your User Account. Click ‘Modify Listing’ on the right hand side of the page. Go to ‘Pricing and Terms’ and enter the amount you want to charge as a cleaning fee in the ‘Additional Costs’ section. Click ‘Save’. This is the easiest way for both you and your guest.

If you would like to charge an optional cleaning fee for your property, it is mandatory you include it in the House Rules section of your listing description. It is not possible to ask guests for a cleaning fee if it has not been stated in your listing or set by you in the Additional Costs section (as explained above).

Please be aware that the inclusion of extra fees may discourage guests from booking your property.

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